Subscription Terms

These terms apply when you choose Subscribe and save on a product. They explain, in plain language, what happens after you place that order.

Your subscription renews automatically

A subscription repeats on its own, again and again, until you cancel it. Each time, we place a new order and charge the card you saved when you subscribed. You do not have to do anything for a renewal to happen, and you can stop it at any time.

Price

• The price you see on the product page and in your bag before you pay is what your first order costs. It includes the subscription discount (shown on the product page off).
• Each renewal uses the product's price at that time, less the same kind of discount. If a price has changed, the reminder email shows the new price before you are charged.
• Shipping and any sales tax are added to each order the same way they are at checkout. Free shipping rules apply to each order on its own.
• The subscription discount is not combined with a bundle discount: you get the larger of the two. Discount codes follow the rules shown in your bag.

Delivery interval and charge timing

• You choose how often you want a delivery (for example every 30, 60 or 90 days). You can change it later in your account.
• Your first renewal is one interval after the day you placed the order.
• Your card is charged on the renewal date, and the order ships the same way as any other order.

Reminder email

We email you a few days before every renewal, with the date, the price and the card on file, so you can skip, pause or cancel first.

Skip, pause or cancel in one click

Sign in and open Subscriptions in your account. Each of these is one click, with no fee:

• Skip next skips only the next delivery. Later deliveries continue.
• Pause stops charges until you resume.
• Cancel ends the subscription and stops all future charges.

Make changes before the renewal date to be sure they apply to that renewal. Orders already charged or shipped follow our Refund & Return Policy.

Your saved card

• Your card is stored securely by our payment processor, Authorize.net. We keep only the card brand and the last four digits.
• You can replace the card any time under Subscriptions in your account.
• If a charge does not go through, we email you and try again on the next two days. If it still fails, your subscription is paused until you update your card.

You need an account

Subscribing requires a RePare account so you can manage your subscription. Create one or sign in before you pay.

Questions

Email [email protected] and we will help.