Refund & Return Policy

You have 15 days after you receive your order to request a return of unopened, unused products.

Eligibility

To be eligible for a return, the product must be:

• Unopened and unused, with the seal intact.
• In the same condition you received it, in its original packaging.
• Accompanied by your order number or proof of purchase.

How to start a return

Email [email protected] with your order number and the product you want to return. If your return is accepted, we will send you a return shipping label and instructions. Packages sent back without an approved return request will not be accepted.

Damaged, defective or wrong items

Please inspect your order as soon as it arrives. If a product is damaged, defective or not what you ordered, email [email protected] right away with your order number and a photo, and we will make it right.

Items that cannot be returned

• Opened or used products.
• Sale items.
• Gift cards.

Exchanges

The fastest way to get a different product is to return the one you have and, once the return is accepted, place a new order.

Refunds

We will email you once we receive and inspect your return and let you know whether the refund is approved. Approved refunds go back to your original payment method. Your bank or card company may take several business days to post the refund.

Questions? Email [email protected].